Tail Wagging Questions

What makes Tail Mates pet treats different? Tail Mates pet treats are authentically Australian, handcrafted in local Australian kitchens, and designed to meet your pet's biological needs.  Our treats are also air-dried to perfection, locking in all the nutrients and mouth-watering flavor.


Are Tail Mates pet treats suitable for all dogs? Yes, our treats have been created for loved pups of all ages and sizes. They are especially great for teething puppies needing a distraction from chewing on household items.


Where do you source your ingredients from? All our ingredients are raised in Australia. We only partner with vendors who share our ethos of animal welfare and sustainability.


Are your products safe for human consumption? While our 100% all-natural treats have been rated by the FDA as being good enough for human consumption, we highly recommend leaving the treats just for your pets.


What payment methods do you accept? We accept American Express, Afterpay,  Apple Pay, Generic, Google Pay, Mastercard, PayPal, Shop Pay, Union Pay, and Visa.


What if my dog doesn't like the treats? We have a 30-day satisfaction guarantee. If your pooch doesn't love our treats, you can simply exchange your product for something they will fancy within 30 days.


How can I contact you? You can reach us at info@tailmates.co